Microsoft Dynamics 365
Dynamics 365 เป็นชุดแอปพลิเคชันธุรกิจที่ช่วยให้บริษัทสามารถจัดการกระบวนการทำงานที่สำคัญได้ในแพลตฟอร์มเดียว โดยสามารถเลือกใช้เฉพาะโมดูลที่จำเป็น และสามารถปรับแต่งให้เหมาะสมกับลักษณะธุรกิจได้
Everything Your Business Needs
Dynamics 365 includes a range of business applications designed to support different parts of your organization.
The structure of Dynamics 365
- Sales to manage opportunities and customers.
- Customer Service to deliver better support.
- Marketing to engage and grow your audience.
- Finance to control budgets and cash flow.
- Supply Chain & Operations to streamline business processes.
Built for Growing Businesses
Whether you’re a startup, a growing company, or an established enterprise, Dynamics 365 adapts to your needs. Start small, add new capabilities when you’re ready, and scale confidently without changing platforms.
CRM products
Manage sales, marketing, and customer service in one place to attract new customers, close more deals, and deliver exceptional experiences.
ERP products
Monitor finance, inventory, supply chain, and project management with real-time visibility to help your business run efficiently.
Products for Business
Simple yet powerful applications that help small and medium-sized businesses manage customers, finances, and daily operations with confidence.
Work Smarter with AI
Built-in AI and Microsoft Copilot help automate repetitive tasks, uncover insights from your data, and support faster decision-making. Your team spends less time on routine work and more time focusing on customers and growth.
Frequently Asked Questions
What is Microsoft Dynamics 365 used for?
Dynamics 365 unifies business data and processes to streamline operations, enhance customer engagement, and drive growth. Retailers use Dynamics 365 to manage inventory and personalize experiences, while financial firms use it to automate onboarding and gain insights. With Dynamics 365, manufacturers optimize production, manage supply chains, and improve quality control.
How much does Dynamics 365 cost?
Each application is priced separately, and some have different plans available. Explore pricing for all Dynamics 365 applications in the pricing overview or the licensing guide.
What are the main features of Dynamics 365?
Dynamics 365 connects and optimizes every part of your business—including sales, service, marketing, finance, and operations. With built-in AI, autonomous agents, advanced analytics, and seamless connections with other Microsoft tools like Microsoft 365 Copilot, Dynamics 365 helps your organization work smarter, faster, and more flexibly to drive better outcomes.
Is Dynamics 365 an ERP or CRM?
Dynamics 365 offers AI-powered solutions—including autonomous agents—to enhance both CRM and ERP processes. The CRM applications help manage sales, marketing, and customer service, while ERP applications connect finance, inventory, and HR to streamline operations. Choose the apps you need to boost customer engagement and business efficiency, all within one flexible, connected platform.
What size of business does Dynamics 365 work for?
Scalable Dynamics 365 solutions work for businesses of all sizes—including enterprise, small, and medium-sized businesses. Learn more about the specific ways that small and medium-sized businesses can use Dynamics 365.
