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How many types of Copilot are there from Microsoft? How do I choose the right one for me?

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ประเภทของ Copilot

Microsoft Copilot is not just a single AI product, but an ecosystem of AI assistants designed to meet the needs of users, industries, and diverse business scenarios. It spans from office document work and software development to cloud management, security, and even healthcare. Microsoft offers a variety of Copilot solutions, each tailored to specific domain requirements. 

This article explains Types of Copilots In an easy-to-understand and SEO-friendly format to help you choose the copilot that best suits your role or organization. 

What is a copilot? 

Copilot is an AI-powered assistant that can help you browse the web and do much more. This intelligent assistant is designed to inform, empower, and support both personal use and professional work. Whether you ask simple or complex questions, use Copilot AI to start research or creative projects, get help with grammar checking, or request a summary of a work meeting—Copilot is always ready to help, wherever you are. 

Copilot takes AI assistance to the next level with features like Copilot Daily, Voice, and Image Creator, making it your trusted AI assistant that can be used anytime, anywhere. 

Copilot for productivity and routine tasks. 

This Copilot group is designed for general users, knowledge-based employees, and professionals who regularly work with documents, emails, and meetings. 

Microsoft 365 Copilot 

Embedded directly within Word, Excel, PowerPoint, Outlook, and Microsoft Teams, using Microsoft Graph to securely collaborate with organizational data. 

Suitable for: 

  • Writing documents and emails. 
  • Meeting summary and discussion. 
  • Creating presentations and reports 
  • Analyzing data in Excel 

Microsoft 365 Copilot Chat 

A secure AI chat experience within Microsoft 365 apps and on the web. 

Suitable for: 

  • Asking questions about a work file. 
  • Getting answers from AI that are based on enterprise-level data. 
  • Creating Copilot Pages and Images 

Microsoft Copilot (Free) 

Copilot for consumers is available via Edge, Windows, and the web. 

Suitable for: 

  • Chatting with a typical AI. 
  • Researching information on the web 
  • Assisting with text writing and image creation. 

Microsoft 365 Premium (for general users) 

Packages for individuals or families, with higher AI usage limits. 

Suitable for: 

  • personal performance 
  • Research and in-depth analysis. 
  • Using advanced AI agents for personal tasks. 

 

Copilot for developers, data, and cloud teams. 

This Copilot group provides support to technical users such as developers, data engineers, and IT professionals. 

GitHub Copilot 

An AI coding assistant that works with VS Code, Visual Studio, and GitHub. 

Suitable for: 

  • Writing and improving code 
  • System debugging and testing. 
  • Understanding complex code 

Azure OpenAI 

Accessing enterprise-level OpenAI models via Microsoft Azure. 

Suitable for: 

  • Developing custom AI applications. 
  • Safe and compliant use of AI. 

Copilot in Azure 

AI assistant for managing cloud infrastructure. 

Suitable for: 

  • Azure Resource Management 
  • Troubleshooting cloud services 
  • Optimizing and controlling cloud costs. 

Copilot in Microsoft Fabric 

The AI ​​capabilities within Microsoft's integrated data analytics platform. 

Suitable for: 

  • Data engineering and analytics. 
  • Creating dataflow and data models. 
  • Creating a query using natural language. 

 

Copilot for business operations and automation. 

This group of Copilots focuses on business operations and process optimization. 

Microsoft Copilot Studio 

A low-code platform for creating custom copilots and AI agents. 

Suitable for: 

  • Creating a chatbot 
  • Organizational automation 
  • Connecting various business systems. 

Copilot in Power Platform 

AI embedded in Power Apps, Power Automate, and Power BI. 

Suitable for: 

  • Building apps using natural language. 
  • Automating business processes. 
  • Creating dashboards is faster. 

Copilot for Sales 

AI for sales and CRM systems. 

Suitable for: 

  • Writing sales emails 
  • Generating deal insights 
  • Updating information in CRM. 

Copilot for Service 

Designed for customer service and support teams. 

Suitable for: 

  • Summary of customer cases 
  • Troubleshooting improvements 
  • Automatic answer suggestions 

Copilot in Dynamics 365 

AI features embedded in ERP and CRM modules. 

Suitable for: 

  • Automated financial and supply chain systems 
  • Sales Forecast 
  • Customer service workflow 

 

Copilot for safety and healthcare. 

This group of Copilots is designed for highly regulated and impactful industries. 

Copilot for Security 

AI assistant for Security Operations Center (SOC) 

Suitable for: 

  • Threat Investigation 
  • Response to events 
  • Safety record analysis 

Microsoft Copilot Dragon (Medical Application) 

AI assistant for healthcare professionals. 

Suitable for: 

  • Clinical documentation 
  • Summarizing the conversation with the patient. 
  • Reducing the workload of paperwork. 

 

Comparison Table: Types of Microsoft Copilot 

Copilot type 

Main user group 

Main purpose 

Microsoft 365 Copilot 

office worker 

Documentation, meetings, and efficiency improvement. 

Copilot Chat 

Organization users 

Secure AI chat with enterprise data. 

GitHub Copilot 

Developer 

Create and debug code. 

Azure OpenAI 

organization 

Develop custom AI apps. 

Copilot in Azure 

IT and Cloud Team 

Manage and optimize the cloud. 

Copilot Studio 

Business and IT 

Create a custom AI agent. 

Power Platform Copilot 

Business users 

Applications, automation, and analytics. 

Copilot for Sales 

Sales team 

CRM insights and sales support. 

Copilot for Service 

Support team 

Automated customer service system 

Copilot for Security 

SOC Team 

Detect and respond to threats. 

Copilot Dragon 

medical personnel 

Clinical documents and summaries 

 

Summary: Understanding the Types of Copilots 

Microsoft Copilot is an ecosystem, not a single tool. Each Copilot type is designed for a specific role, from routine tasks and software development to security and healthcare. 

When you understand Types of Copilots Clearly, organizations and individuals can choose the right AI assistant to truly enhance efficiency, improve decision-making, and reduce workload across all aspects of their work. 

Interested in Microsoft products and services? Send us a message here.

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If you are interested in implementing a knowledge management system in your organization, contact SeedKM  for more information on enterprise knowledge management systems, or explore other products such as Jarviz  for online timekeeping, OPTIMISTIC  for workforce management. HRM-Payroll, Veracity  for digital document signing, and CloudAccount  for online accounting.

Read more articles about knowledge management systems and other management tools at Fusionsol Blog, IP Phone Blog, Chat Framework Blog, and OpenAI Blog.

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Frequently Asked Questions (FAQ)

Microsoft Copilot is an AI-powered assistant feature that helps you work within Microsoft 365 apps like Word, Excel, PowerPoint, Outlook, and Teams by summarizing, writing, analyzing, and organizing information.

Copilot currently supports Microsoft Word, Excel, PowerPoint, Outlook, Teams, OneNote, and others in the Microsoft 365 family.

An internet connection is required as Copilot works with cloud-based AI models to provide accurate and up-to-date results.

Users can type commands like “summarize report in one paragraph” or “write formal email response to client” and Copilot will generate the message accordingly.

Yes, Copilot is designed with security and privacy in mind. User data is never used to train AI models, and access rights are strictly controlled.

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