{"id":46153,"date":"2026-10-19T16:00:55","date_gmt":"2026-10-19T09:00:55","guid":{"rendered":"https:\/\/www.fusionsol.com\/?p=46153"},"modified":"2026-10-20T09:04:56","modified_gmt":"2026-10-20T02:04:56","slug":"fusion-solution-customer-zero-workday","status":"publish","type":"post","link":"https:\/\/www.fusionsol.com\/en\/activity\/fusion-solution-customer-zero-workday\/","title":{"rendered":"Fusion Solution Becomes a &#8220;Customer Zero&#8221; for Workday"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"46153\" class=\"elementor elementor-46153\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6383b64 e-flex e-con-boxed e-con e-parent\" data-id=\"6383b64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8797fc6 elementor-widget elementor-widget-heading\" data-id=\"8797fc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Fusion Solution becomes a \"Customer Zero\" for Workday, implementing the solutions internally before sharing that experience with clients.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-305c031 elementor-widget elementor-widget-post-info\" data-id=\"305c031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-4c07cec elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.fusionsol.com\/en\/author\/paingthetkhaing\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-user-circle\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tPaing Thet Khine\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a5f1a0f elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.fusionsol.com\/en\/2026\/10\/19\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>October 19, 2026<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbd0b40 elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"fbd0b40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" 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class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tX\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6333845 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"6333845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/www.fusionsol.com\/wp-content\/uploads\/2026\/10\/Fusion-Solution-Customer-Zero-Workday-16-9.jpg\" class=\"attachment-full size-full wp-image-46155\" alt=\"Fusion Solution-Customer-Zero-Workday-16-9\" srcset=\"https:\/\/www.fusionsol.com\/wp-content\/uploads\/2026\/10\/Fusion-Solution-Customer-Zero-Workday-16-9.jpg 1280w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/2026\/10\/Fusion-Solution-Customer-Zero-Workday-16-9-300x169.jpg 300w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/2026\/10\/Fusion-Solution-Customer-Zero-Workday-16-9-1024x576.jpg 1024w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/2026\/10\/Fusion-Solution-Customer-Zero-Workday-16-9-768x432.jpg 768w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/2026\/10\/Fusion-Solution-Customer-Zero-Workday-16-9-18x10.jpg 18w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/2026\/10\/Fusion-Solution-Customer-Zero-Workday-16-9-24x14.jpg 24w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/2026\/10\/Fusion-Solution-Customer-Zero-Workday-16-9-36x20.jpg 36w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/2026\/10\/Fusion-Solution-Customer-Zero-Workday-16-9-48x27.jpg 48w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5051fcb elementor-widget elementor-widget-text-editor\" data-id=\"5051fcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fusion Solution has announced a significant milestone in its business operations by signing an agreement with Workday to become a \"Customer Zero.\" Through this initiative, the company is implementing Workday solutions internally, gaining firsthand experience from both a user perspective and the organizational transformation process. The insights and lessons learned will be leveraged to enhance the company\u2019s consulting services and the delivery of solutions to its own clients, ensuring greater effectiveness.<\/p><p>This move reflects a core philosophy at Fusion Solution: that being an effective technology partner goes beyond mere expertise in system implementation and development\u2014it requires a deep understanding of the experiences, challenges, and needs of the organizations that actually put these technologies to use.<\/p><h2><span style=\"color: #ff8b00;\"><strong>Fusion Solution and the \"Customer Zero\" Concept: Learning from Real-World Usage<\/strong><\/span><\/h2><p>Fusion Solution\u2019s \"Customer Zero\" concept involves implementing the technologies the company provides within its own organization, allowing the team to gain firsthand experience from the customer's perspective.<\/p><p>The decision to implement Workday within an organization goes beyond merely adopting a new technology system to support operations; it also serves as an opportunity to learn about the process of transitioning to a new way of working\u2014encompassing everything from preparation and organizational adaptation to gaining a deeper understanding of the user experience.<\/p><p>These experiences will enable the Fusion Solution team to gain a more comprehensive perspective on the implementation of technology\u2014both from the standpoint of a service provider and as an actual end-user of the system.<\/p><h3><span style=\"color: #ff8b00;\"><strong>From Implementation Partner to Becoming a Workday User Yourself<\/strong><\/span><\/h3><p>Fusion Solution has consistently focused on providing services and delivering technology solutions that address organizational needs, placing importance on both system capabilities and the outcomes desired by clients.<\/p><p>With this collaboration, the company is taking a significant step forward\u2014evolving from its role as an implementation partner (responsible for deploying and operationalizing the system) to becoming a Workday customer itself.<\/p><p>This shift in roles will provide the team with an opportunity to learn from internal operational processes, while also gaining an understanding of the challenges that may arise during the implementation of a digital transformation project.<\/p><p>The insights gained from these direct experiences can be leveraged to develop approaches for consulting, project planning, and service delivery that reflect a deeper understanding of the client's perspective.<\/p><h3><span style=\"color: #ff8b00;\"><strong>Boost confidence in your digital transformation journey<\/strong><\/span><\/h3><p>For organizations considering the implementation of enterprise technology or human resources management solutions, selecting a partner with an understanding of both the technology and the internal organizational change process is a critical factor.<\/p><p>Fusion Solution therefore places great importance on learning from real-world experience, believing that firsthand exposure to the transformation process fosters an understanding that is far more valuable for serving clients than technical knowledge alone.<\/p><p>The \"Customer Zero\" approach also reflects the company\u2019s commitment to the continuous development of its team\u2019s capabilities, ensuring that the consulting services and the implementation of technology within organizations are grounded in a comprehensive understanding of the entire system and the user experience.<\/p><h3><span style=\"color: #ff8b00;\"><strong>Fusion Solution and Workday: The Next Step in Organizational Development<\/strong><\/span><\/h3><p>Signing on with Workday as \"Customer Zero\" marks the beginning of a process of internal learning and development, the insights from which will subsequently be leveraged to enhance services for future customers.<\/p><p>Fusion Solution believes that confidence in delivering technology should stem from a genuine understanding, rather than merely describing a product\u2019s capabilities.<\/p><p>Guided by the philosophy, \u201cProve it before you promise it,\u201d the company chooses to lead through action\u2014learning from its own direct experience and applying those lessons to refine its services. This approach enables the company to support other organizations on their digital transformation journeys with confidence and sustainability.<\/p><p><strong>Fusion Solution \u00d7 Workday<\/strong><\/p><p><strong>From Implementation Partner to Customer. From Experience to Confidence.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ded51d5 elementor-widget elementor-widget-text-editor\" data-id=\"ded51d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"color: #ff8b00;\"><strong>For more information<\/strong><\/span><\/h3><p>Website: <strong><a href=\"http:\/\/www.fusionsol.com\/en\/\">www.fusionsol.com<\/a><\/strong><br \/>Email: <strong><a href=\"mailto:sales@fusionsol.com\">sales@fusionsol.com<\/a><\/strong><br \/>Tel: 02-440-0408<br \/>LINE OA: <strong><a href=\"https:\/\/lin.ee\/AQa7niT\">@fusionsolution<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Fusion Solution \u0e01\u0e49\u0e32\u0e27\u0e2a\u0e39\u0e48 Customer Zero 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