{"id":32317,"date":"2025-04-10T11:02:56","date_gmt":"2025-04-10T04:02:56","guid":{"rendered":"https:\/\/www.fusionsol.com\/?p=32317"},"modified":"2026-02-12T11:15:43","modified_gmt":"2026-02-12T04:15:43","slug":"what-is-chatbot","status":"publish","type":"post","link":"https:\/\/www.fusionsol.com\/en\/blog\/what-is-chatbot\/","title":{"rendered":"What is Chatbot?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"32317\" class=\"elementor elementor-32317\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f2f44e e-flex e-con-boxed e-con e-parent\" data-id=\"1f2f44e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f6711f elementor-widget elementor-widget-heading\" data-id=\"1f6711f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">What is a Chatbot AI? A Complete Guide to the Next Generation of AI Chatbots. <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c41f87 elementor-widget elementor-widget-post-info\" data-id=\"3c41f87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a7b6f5a elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.fusionsol.com\/en\/author\/paingthetkhaing\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-user-circle\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tPaing Thet Khine\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-581dbf8 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.fusionsol.com\/en\/2025\/04\/10\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>April 10, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87a173b elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"87a173b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tFacebook\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_x-twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on x-twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-x-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tX\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-908b90a elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"908b90a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2025\/04\/What-is-Chatbot.jpg\" class=\"attachment-full size-full wp-image-32318\" alt=\"Chatbot\" srcset=\"https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2025\/04\/What-is-Chatbot.jpg 800w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2025\/04\/What-is-Chatbot-300x169.jpg 300w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2025\/04\/What-is-Chatbot-768x432.jpg 768w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2025\/04\/What-is-Chatbot-600x338.jpg 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b994b13 elementor-widget elementor-widget-text-editor\" data-id=\"b994b13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">In today's rapidly evolving digital age, AI technology has evolved from a novelty into a necessity. Businesses, governments, and even individuals are increasingly using chatbots to improve communication efficiency, enhance customer service, and reduce unnecessary tasks.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><h2><span style=\"color: #f7b322\"><b>What is a Chatbot?<\/b>\u00a0<\/span><\/h2><p><span data-contrast=\"auto\">Chat AI is a computer program designed to mimic human conversation, especially over the internet. Using artificial intelligence (AI), natural language processing (NLP), or predefined rules, Chat AI can interpret user questions and respond naturally.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Chat AI can be used on various channels, such as:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Website (Live Chat)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Mobile application<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Social media (Facebook Messenger, Instagram)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Messaging platforms (WhatsApp, LINE, Slack, Microsoft Teams)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Voice control systems (Amazon Alexa, Google Assistant)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-25748\" src=\"https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/chatgpt-image.png\" alt=\"chatgpt image\" width=\"800\" height=\"448\" srcset=\"https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/chatgpt-image.png 2048w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/chatgpt-image-300x168.png 300w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/chatgpt-image-1024x573.png 1024w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/chatgpt-image-768x430.png 768w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/chatgpt-image-1536x860.png 1536w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/chatgpt-image-600x336.png 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p><h2><span style=\"color: #f7b322\"><b>Advantages of using a chatbot<\/b>\u00a0<\/span><\/h2><table data-tablestyle=\"MsoNormalTable\" data-tablelook=\"1696\"><tbody><tr><td data-celllook=\"0\"><p><b><span data-contrast=\"auto\">strength<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><b><span data-contrast=\"auto\">Effect<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">\u23f1 Available 24\/7<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">There are no breaks; we serve customers at all times.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">\ud83d\udcc9 Reduce expenses.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Reduce the number of staff required to directly handle chat messages.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">\ud83d\ude80 Increase engagement<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Start proactive chatting to boost sales.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">\ud83d\udd12 Manages data well.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Automatically record and analyze customer data.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">\ud83c\udfaf Providing a personalized experience.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Introduce products, solve problems, or provide immediate advice.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><\/tbody><\/table><p><span data-ccp-props=\"{&quot;335551550&quot;:0,&quot;335551620&quot;:0}\">\u00a0<\/span><\/p><h3><span style=\"color: #f7b322\"><b>Using chatbots in business.<\/b>\u00a0<\/span><\/h3><p><span style=\"color: #f7b322\"><b><i>Business sector<\/i><\/b>\u00a0<\/span><\/p><ul><li><b><span data-contrast=\"auto\">Ecommerce<\/span><\/b><span data-contrast=\"auto\">:Product introduction and shipping status update.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><b><span data-contrast=\"auto\">bank<\/span><\/b><span data-contrast=\"auto\">: Check balance, receive transaction notifications.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><b><span data-contrast=\"auto\">health<\/span><\/b><span data-contrast=\"auto\">: Check symptoms, schedule an appointment with a doctor.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><b><span data-contrast=\"auto\">travel<\/span><\/b><span data-contrast=\"auto\">:Help me book tickets, provide flight information, and hotel reservations.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><p><span style=\"color: #f7b322\"><b><i>Academic Sector<\/i><\/b>\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Virtual tutors answer questions or grade quizzes.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">A chatbot for students, such as selecting courses or providing important date reminders.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><p><span style=\"color: #f7b322\"><b><i>Government and public services<\/i><\/b>\u00a0<\/span><\/p><ul><li><span data-contrast=\"auto\">Help fill out tax forms<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">Provide information about COVID-19.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><li><span data-contrast=\"auto\">This guide explains the visa application process, etc.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><h3><span style=\"color: #f7b322\"><b>Types of Chat AIs<\/b>\u00a0<\/span><\/h3><table data-tablestyle=\"MsoNormalTable\" data-tablelook=\"1696\"><tbody><tr><td data-celllook=\"0\"><p><b><span data-contrast=\"auto\">type<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><b><span data-contrast=\"auto\">Description<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Support Chat AIs<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Answer common user questions, such as refund policy, business hours, etc.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Transactional Chat AIs<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">It helps with various tasks such as making reservations and purchasing products.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Conversational Chat AIs<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Focus on in-depth, more human-like conversation.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Voice Bots<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Use a voice interface such as Siri or Alexa.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Social Media Bots<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Interact with users on platforms like Messenger or Instagram DMs.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><\/tbody><\/table><p><span data-ccp-props=\"{&quot;335551550&quot;:0,&quot;335551620&quot;:0}\">\u00a0<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-25577\" src=\"https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/how-to-create-a-chatbot.jpg\" alt=\"how to create a chatbot\" width=\"800\" height=\"533\" srcset=\"https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/how-to-create-a-chatbot.jpg 1200w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/how-to-create-a-chatbot-300x200.jpg 300w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/how-to-create-a-chatbot-1024x683.jpg 1024w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/how-to-create-a-chatbot-768x512.jpg 768w, https:\/\/www.fusionsol.com\/wp-content\/uploads\/sites\/2\/2024\/12\/how-to-create-a-chatbot-600x400.jpg 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p><h2><span style=\"color: #f7b322\"><b>Chat AIs vs. Live Chat: Which is Better?<\/b>\u00a0<\/span><\/h2><table data-tablestyle=\"MsoNormalTable\" data-tablelook=\"1696\"><tbody><tr><td data-celllook=\"0\"><p><b><span data-contrast=\"auto\">Feature<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><b><span data-contrast=\"auto\">Chat AI<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><b><span data-contrast=\"auto\">Live Chat<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Response time<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">immediately<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Depends on the readiness of the officials.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Available 24\/7<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">\u2705<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">\u274c<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">expenses<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">low<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">High<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">human touch<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">\u274c<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">\u2705<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><tr><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Expand the size of use<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">High<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><td data-celllook=\"0\"><p><span data-contrast=\"auto\">Limit<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p><\/td><\/tr><\/tbody><\/table><p><b><span data-contrast=\"auto\">The best approach<\/span><\/b><span data-contrast=\"auto\">: Use both together! Let Chat AIs handle repetitive questions and forward complex cases to a human agent.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;335551550&quot;:0,&quot;335551620&quot;:0}\">\u00a0<\/span><\/p><h3><span style=\"color: #f7b322\"><span class=\"TextRun SCXW52081263 BCX8\" lang=\"TH-TH\" xml:lang=\"TH-TH\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW52081263 BCX8\">5 Chatbot<\/span><span class=\"NormalTextRun SCXW52081263 BCX8\"> Firstly, in 2025.<\/span><\/span><\/span><\/h3><p><strong>1. ChatGPT powered by OpenAI<\/strong><\/p><p>ChatGPT, developed by OpenAI, is a cutting-edge conversational AI model using the GPT (Generative Pre-trained Transformer) architecture. It's designed to generate human-like messages based on input, making it suitable for a wide range of applications, from casual conversation to technical support and content creation.<\/p><p><strong>2. Microsoft Copilot<\/strong><\/p><p>Microsoft Copilot integrates AI capabilities into its product suite, particularly within Microsoft 365 (formerly Office 365). This platform enables users to create AI-powered solutions tailored to specific business needs.<\/p><p><strong>3. Google Gemini<\/strong><\/p><p>Google Gemini is Google's latest family of AI models, designed to compete with other advanced conversational AIs such as OpenAI's GPT-4 and Anthropic's Claude. It's part of Google's ongoing efforts to integrate AI more deeply into its suite of products and services.<\/p><p><strong>4. Claude A.I. by Anthropic<\/strong><\/p><p>Claude AI, developed by Anthropic, is a sophisticated conversational AI model designed to provide reliable and secure interactions. Named after Claude Shannon, the father of information theory, the model is optimized to provide helpful, safe, and controllable responses. Founded in 2021 by former OpenAI employees, Anthropic focuses on developing AI models that prioritize security and align with human values.<\/p><p><strong>5. ChatFramework<\/strong><\/p><p>ChatFramework is an advanced chatbot development platform designed to help organizations efficiently build and manage AI-powered chatbots. It enables users to create chatbots that integrate with various channels such as LINE, Microsoft Teams, and web applications without extensive coding knowledge. The platform prioritizes speed and ease of use, allowing users to deploy functional chatbots within 10 minutes.<\/p><h3><span style=\"color: #f7b322\"><b>Final thoughts<\/b>\u00a0<\/span><\/h3><p><span data-contrast=\"auto\">The growth of Chat AI technology is transforming how we communicate in the digital world. Whether as a personal assistant or an organizational tool, Chat AIs deliver value by making conversations smarter, faster, and more accessible.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Whether you're a business owner, developer, or individual user, understanding the world of Chat AI will give you an advantage in preparing for the future of human-AI communication.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\"><a href=\"https:\/\/www.fusionsol.com\/en\/message-us\/\"><span style=\"font-weight: bold\">Interested in Microsoft products and services? Send us a message here.<\/span><\/a><\/span><\/p><p><span style=\"font-size: 24px;color: #f7b322\"><strong>Explore our digital tools<\/strong><\/span><\/p><p data-source-line=\"31\" class=\"translation-block\">If you are interested in implementing a knowledge management system in your organization, contact <strong><a href=\"https:\/\/www.seedkm.com\/register\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">SeedKM<\/a>\u00a0<\/strong> for more information on enterprise knowledge management systems, or explore other products such as <strong><a href=\"https:\/\/www.jarvizapp.com\/register\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Jarviz<\/a>\u00a0<\/strong> for online timekeeping, <strong><a href=\"https:\/\/www.optimistic-app.com\/register\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">OPTIMISTIC<\/a>\u00a0<\/strong> for workforce management. HRM-Payroll, <strong><a href=\"https:\/\/www.veracity.biz\/register\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Veracity<\/a>\u00a0<\/strong> for digital document signing, and <strong><a href=\"https:\/\/www.cloudaccount.biz\/register\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">CloudAccount<\/a>\u00a0<\/strong> for online accounting.<\/p><p data-source-line=\"33\" class=\"translation-block\">Read more articles about knowledge management systems and other management tools at <strong><a href=\"https:\/\/www.fusionsol.com\/en\/blog\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Fusionsol Blog<\/a>, <a href=\"https:\/\/ipphone.ai\/learn\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">IP Phone Blog<\/a>, <a href=\"https:\/\/chatframework.ai\/blog\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Chat Framework Blog<\/a>,<\/strong> and <strong><a href=\"https:\/\/openai.com\/news\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">OpenAI Blog<\/a>.<\/strong><\/p><p data-source-line=\"33\"><a href=\"https:\/\/www.inabyte.info\/blog\/majorana-1-chip\/\"><strong>Majorana 1 chip: A quantum chip from Microsoft.<\/strong><\/a><\/p><p data-source-line=\"33\">If you want to stay up-to-date with the latest technology and AI news, check out<strong> <a href=\"https:\/\/www.inabyte.info\/read\/\" target=\"_new\" rel=\"noopener\" data-start=\"152\" data-end=\"197\">this website<\/a> <\/strong>It's updated daily!<\/p><p data-source-line=\"33\"><a href=\"https:\/\/chatframework.ai\/blog\/modern-ai-chatbot\/\"><strong>Developing Modern AI Chatbots: More Than Just Answering Basic Questions<\/strong><\/a><\/p><h3><span style=\"color: #f7b322\"><strong>Related Articles<\/strong><\/span><\/h3><ul><li><strong><a href=\"https:\/\/www.fusionsol.com\/en\/blog\/cybersecurity-for-public-sector\/\">Cybersecurity for Public Sector Organizations with Generative AI and Microsoft Security\u00a0<\/a><\/strong><\/li><li><strong><a href=\"https:\/\/www.fusionsol.com\/en\/blog\/sentinel-in-defender-portal\/\">Sentinel in the Defender Portal: Capabilities and Portal Comparison\u00a0<\/a><\/strong><\/li><li><strong><a href=\"https:\/\/www.fusionsol.com\/en\/blog\/copilot-in-legal\/\">A New Face for Colombia\u2019s Justice Process with Copilot in Legal<\/a><\/strong><\/li><li><strong><a href=\"https:\/\/www.fusionsol.com\/en\/blog\/copilot-in-marketing\/\">Copilot in Marketing<\/a><\/strong><\/li><li><strong><a href=\"https:\/\/www.fusionsol.com\/en\/blog\/microsoft-office-to-microsoft-365\/\">Upgrade Microsoft Office to Microsoft 365: Everything You Need to Know<\/a><\/strong><\/li><li><strong><a href=\"https:\/\/www.fusionsol.com\/en\/blog\/microsoft-fabric-terminology\/\">Microsoft Fabric Terminology Key Terms You Should Know<\/a><\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Chatbot AI 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\u0e41\u0e25\u0e30\u0e41\u0e21\u0e49\u0e41\u0e15\u0e48\u0e1a\u0e38\u0e04\u0e04\u0e25\u0e17\u0e31\u0e48\u0e27\u0e44\u0e1b \u0e15\u0e48\u0e32\u0e07\u0e01\u0e47\u0e2b\u0e31\u0e19\u0e21\u0e32\u0e43\u0e0a\u0e49 Chatbot \u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e1b\u0e23\u0e30\u0e2a\u0e34\u0e17\u0e18\u0e34\u0e20\u0e32\u0e1e\u0e43\u0e19\u0e01\u0e32\u0e23\u0e2a\u0e37\u0e48\u0e2d\u0e2a\u0e32\u0e23 \u0e22\u0e01\u0e23\u0e30\u0e14\u0e31\u0e1a\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 \u0e41\u0e25\u0e30\u0e25\u0e14\u0e20\u0e32\u0e23\u0e30\u0e07\u0e32\u0e19\u0e17\u0e35\u0e48\u0e44\u0e21\u0e48\u0e08\u0e33\u0e40\u0e1b\u0e47\u0e19\u00a0 Chatbot \u0e04\u0e37\u0e2d\u0e2d\u0e30\u0e44\u0e23?\u00a0 Chat AI \u0e04\u0e37\u0e2d\u0e42\u0e1b\u0e23\u0e41\u0e01\u0e23\u0e21\u0e04\u0e2d\u0e21\u0e1e\u0e34\u0e27\u0e40\u0e15\u0e2d\u0e23\u0e4c\u0e17\u0e35\u0e48\u0e16\u0e39\u0e01\u0e2d\u0e2d\u0e01\u0e41\u0e1a\u0e1a\u0e21\u0e32\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e40\u0e25\u0e35\u0e22\u0e19\u0e41\u0e1a\u0e1a\u0e01\u0e32\u0e23\u0e2a\u0e19\u0e17\u0e19\u0e32\u0e01\u0e31\u0e1a\u0e21\u0e19\u0e38\u0e29\u0e22\u0e4c \u0e42\u0e14\u0e22\u0e40\u0e09\u0e1e\u0e32\u0e30\u0e1c\u0e48\u0e32\u0e19\u0e2d\u0e34\u0e19\u0e40\u0e17\u0e2d\u0e23\u0e4c\u0e40\u0e19\u0e47\u0e15 \u0e14\u0e49\u0e27\u0e22\u0e01\u0e32\u0e23\u0e43\u0e0a\u0e49\u0e1b\u0e31\u0e0d\u0e0d\u0e32\u0e1b\u0e23\u0e30\u0e14\u0e34\u0e29\u0e10\u0e4c (AI), \u0e01\u0e32\u0e23\u0e1b\u0e23\u0e30\u0e21\u0e27\u0e25\u0e1c\u0e25\u0e20\u0e32\u0e29\u0e32\u0e18\u0e23\u0e23\u0e21\u0e0a\u0e32\u0e15\u0e34 (NLP) \u0e2b\u0e23\u0e37\u0e2d\u0e01\u0e0e\u0e17\u0e35\u0e48\u0e01\u0e33\u0e2b\u0e19\u0e14\u0e44\u0e27\u0e49\u0e25\u0e48\u0e27\u0e07\u0e2b\u0e19\u0e49\u0e32 \u0e17\u0e33\u0e43\u0e2b\u0e49 Chat AI \u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e15\u0e35\u0e04\u0e27\u0e32\u0e21\u0e04\u0e33\u0e16\u0e32\u0e21\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e43\u0e0a\u0e49\u0e41\u0e25\u0e30\u0e15\u0e2d\u0e1a\u0e01\u0e25\u0e31\u0e1a\u0e44\u0e14\u0e49\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e40\u0e1b\u0e47\u0e19\u0e18\u0e23\u0e23\u0e21\u0e0a\u0e32\u0e15\u0e34\u00a0 Chat AI \u0e2a\u0e32\u0e21\u0e32\u0e23\u0e16\u0e43\u0e0a\u0e49\u0e07\u0e32\u0e19\u0e44\u0e14\u0e49\u0e43\u0e19\u0e0a\u0e48\u0e2d\u0e07\u0e17\u0e32\u0e07\u0e15\u0e48\u0e32\u0e07\u0e46 \u0e40\u0e0a\u0e48\u0e19:\u00a0 \u0e40\u0e27\u0e47\u0e1a\u0e44\u0e0b\u0e15\u0e4c (\u0e41\u0e0a\u0e17\u0e2a\u0e14)\u00a0 \u0e41\u0e2d\u0e1b\u0e1e\u0e25\u0e34\u0e40\u0e04\u0e0a\u0e31\u0e19\u0e21\u0e37\u0e2d\u0e16\u0e37\u0e2d\u00a0 \u0e42\u0e0b\u0e40\u0e0a\u0e35\u0e22\u0e25\u0e21\u0e35\u0e40\u0e14\u0e35\u0e22 (Facebook Messenger, Instagram)\u00a0 \u0e41\u0e1e\u0e25\u0e15\u0e1f\u0e2d\u0e23\u0e4c\u0e21\u0e02\u0e49\u0e2d\u0e04\u0e27\u0e32\u0e21 (WhatsApp, LINE, Slack, Microsoft Teams)\u00a0 \u0e23\u0e30\u0e1a\u0e1a\u0e2a\u0e31\u0e48\u0e07\u0e07\u0e32\u0e19\u0e14\u0e49\u0e27\u0e22\u0e40\u0e2a\u0e35\u0e22\u0e07 (Amazon&hellip;<\/p>","protected":false},"author":40,"featured_media":32318,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2113],"tags":[3675,5107],"class_list":["post-32317","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-ai","tag-chatbot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Chatbot \u0e04\u0e37\u0e2d\u0e2d\u0e30\u0e44\u0e23?<\/title>\n<meta name=\"description\" content=\"\u0e40\u0e23\u0e35\u0e22\u0e19\u0e23\u0e39\u0e49\u0e27\u0e48\u0e32 Chatbot 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