Service | Development Business Process Automation
Fusion Solution provides consulting services and design of Business Process Automation with tools that are leaders in the market such as:
SharePoint and Microsoft Power Automate, with over 15 years of experience in this field and the CMMi3 standard, the company has developed systems for various departments, helping them to improve internal processes, reduce work time, and significantly increase efficiency and quality of work.
Quick Start Package: Helps you get started with Power Platform easily, provides consultation on system design and implementation of the system as a sample for use in the company.
Today, all employees have devices that can easily access work systems via mobile devices. This allows the company to conveniently enable employees to work on the go via mobile applications. This results in immediate business process automation, reducing work steps and increasing the speed of service delivery for internal departments.
Where can Business Process Automation be done?
- The shift from paper to computer-based data transmission
- Change sending data from email to using workflow to control data transmission.
- Change the data entry to using RPA to help record the data instead.
- Use OCR to read data that is an image or PDF into text format.
- Change the manual review process to a system that monitors itself and notifies you when the specified conditions are met.
- Change data analysts to be data models to analyze and find answers instead.
Prepare to develop
- Study the internal work system first to see which steps use paper to record work and which steps require mail or people to carry documents.
- Try writing a process flow for each task.
- Make a document summarizing the Field formats of each From type.
- The meeting concluded with each relevant department giving their opinions on how to change the process to automation.
- Try switching to using mobile to record data.
- Create understanding with all relevant parties about Click Approve instead of signing documents.
- Consider the redundancy of the flow. If there is a lot of redundancy or exceptions, letting the user choose to submit work themselves may be a faster development path.
Business Process Automation
Development tools
- There are many tools available on the market, but if we are going to choose, we should consider the following points.
- Investment budget
- Choosing Cloud or On Premise Technology
- Connecting internal company data, such as bringing data from the company into consideration
- System stability can be used 99.999%
- Ease of approval: If you have to click approve a document multiple times, it won't be fun.
- Compatible with all devices
- Consider whether to use it online or offline, as some tools can work in both situations, while others cannot.
Digital Transformation to Improve Broader Processes Within a Business Process Automation is one of the best ways to improve processes and aid in the digital transformation of a business, especially if it can occur in areas where process automation can spread across the breadth of the business. In this article, we will explore how.
Automation on the Line of Business
The impact of cloud on digital transformation is well-established, enabling us to work and collaborate quickly and in remote locations. But another key to digital transformation is BPA, also known as business process management and process automation. Business process flows take repetitive, manual processes and free up labor so they can work on much higher-value tasks.
But sustainable digital transformation requires all businesses to evolve their processes. That's why business process automation can see wholesale success if implemented on the Line of Business (LOB), allowing everyone to control the flow of work automatically instead of waiting for IT staff.
So, anyone can create BPAs that improve their workflow and/or efficiency, and these can spread throughout the organization to other departments and workers. This domino effect can lead to entire businesses promoting and facilitating business process automation, helping to change the business's work culture.
Examples of BPA include document review and approval or contract management along a pipeline – processes that cover areas such as finance, personnel, sales, customer service, and operations.
Business process automation can take away the back-and-forth that occurs in these steps, like workers exchanging excessive emails or having to chase up higher numbers to get approvals. Automation pushes documents through workflows, alerting and reminding employees when data entry is required.
A key difference from manual processes is the ability to capture and track what's happening. With manual processes, there's estimation, but with automation, there's objective and actionable data that can be used to identify issues and make improvements efficiently. Business process automation can significantly improve employee productivity, allowing them to focus on more critical cognitive tasks.
Example of business process automation use
Sales Process
Sales is a prime example of how automated production lines of business processes can create real benefits for productivity. Members of the sales team often work on the front lines, working outside of the office, to network and build relationships with potential customers.
Cloud computing makes it possible for technology to be used by office team members to capture information about new sales opportunities from their mobile phones, and automated workflows capture this information and transfer it back to the CRM or ERP system of record to notify the relevant team members.
Most companies have slow and inefficient manual processes that connect the front office to the back office. Automating this is a powerful improvement that not only helps the company but also improves business relationships.
This type of sales automation allows salespeople to quickly gather, document, access and collaborate on information stored in a centralized location (such as a Salesforce CRM system). This information flow connects front-office activities with back-office events.
Workflow platforms like Nintex Workflow Cloud combine the processing power of cloud computing with business process automation. Nintex Workflow Cloud is a cloud-first platform, removing the upfront setup and costs of standard workflow platforms. Cloud connectivity integrates automated business processes with the cloud services and applications you use every day, from Dropbox to Salesforce to Slack.
Automate Along the Front Lines with Nintex Workflows
Business people's workflows should be automated to speed up their workflow. Enabling faster, more reliable ways to get work done is ideal, but in some cases, workers are unaware that better, more automated ways exist. This offers insights into what processes take up the most time, allowing them to manage (and save) the most time.