Agents in Microsoft 365 Copilot: Revolutionize workflow with intelligent agents

Artificial intelligence (AI) is transforming the way businesses innovate, collaborate, and compete in the digital world — and Agents in Microsoft 365 Copilot are at the heart of this transformation. According to the Microsoft 2025 Work Trend Index, 81% of business leaders plan to deploy AI agents across their organization, but only 24% have deployed them across their organization, reflecting the growing need for a clear strategy, trusted solutions, and seamless integrations to make AI agents a reality for everyday workflows.

To accelerate adoption, Microsoft is launching two key platforms, the Microsoft 365 Agent Store and Microsoft Marketplace, which make it easy for organizations to find, deploy, and manage AI agents designed to work with Microsoft 365 Copilot, helping teams work smarter and faster.

Streamline processes with readily available agents. 

Agent Store is embedded directly in Microsoft 365 Copilot to make it easy for employees to find and use AI agents, whether they're doing market research, data analysis, or IT support. These agents can handle repetitive, time-consuming tasks efficiently and accurately.

All third-party AI agents undergo rigorous audits by Microsoft to ensure they meet enterprise-grade security, performance, and compliance standards. 

Create and publish custom agents 

Organizations can build their own AI agents through Microsoft Copilot Studio and publish them to the Agent Store for use by internal teams, or to specific departments. This allows IT teams and executives to customize agents to fit their specific processes while maintaining centralized control.

Through the Microsoft 365 Admin Center, IT teams can:

• Create a catalog of approved agents 
• Set access rights by user or department. 
• Check usage rates and impacts through built-in reports. 
• Manage the agent lifecycle from publishing to retirement. 

This system enables Agents in Microsoft 365 Copilot to not only empower users but also maintain transparency and compliance with organizational regulations.

Partners that drive innovation with Agents 

The Microsoft partner ecosystem plays a key role in extending the capabilities of Agents in Microsoft 365 Copilot. The Agent Store includes ready-to-use solutions from multiple partners that integrate directly with Copilot and Teams.

Agents from these partners enable organizations to integrate specialized data into their daily workflows, accelerating data-driven decision-making. 

Find Agents through a centralized experience 

While the Agent Store is an in-app channel for finding and installing agents, the Microsoft Marketplaceis a centralized web location where users can find, try, and purchase all the AI ​​apps, cloud services, and agents that work with Copilot.

Both platforms use the same catalog, allowing customers to: 

• Find solutions online 
• Purchase through Microsoft Marketplace 
• Install and manage agents directly within Microsoft 365. 

This integrated system enables consistent pricing, simplifies sales management, and provides a seamless user experience. 

Accelerate transformation with AI 

Whether you're starting with your first AI agent or expanding across multiple departments, Microsoft 365 Copilot can address every level of AI adoption. Powered by the Agent Store, Marketplace, and Copilot Studio, businesses can build, find, and manage intelligent agents that fit their workflows.

Visit the Agent Store in the Microsoft 365 Copilot app or explore the Microsoft Marketplace today to start empowering your teams with the new era of Agents in Microsoft 365 Copilot.