Personal Data Protection Policy
Fusion Solution Company Limited
Fusion Solution Co., Ltd. places great importance on the privacy and protection of personal information of customers, business partners, business partners by Fusion Solution Co., Ltd. intends to protect personal data of people from being misused. It does not comply with applicable laws and regulations and will take steps to keep your personal information safe by law. Therefore, this policy has been made as follows:
1. Definitions
“Company” means Fusion Solution Company Limited. “Customer” means a purchaser or user of the Company’s services, including the use of the website. Or other applications or services of the Company and shall include business partners, and stakeholders too. “Website” means the website https://www.fusionsol.com/ or the website owned or operated by the Company. “Data Controller” means a company and a person appointed by the Company as a data controller. “Protection Officer” means the officer appointed by the data controller to act as the Personal Data Protection Officer under the Personal Data Protection Law. “Personal Information” means information about an individual that allows that person to be directly or indirectly identified. According to the Personal Data Protection Act 2019 and the Personal Data Protection Law “Data Processor” means the person processor of personal data to the Company.
2. General
This Privacy Policy is prepared to explain the details and methods of protecting and handling personal information of customers. The company may update or revise this privacy policy including as specifically set forth in any part of this website or application, either part or all from time to time. In order to comply with changing service guidelines and legal regulations, customers are therefore advised to keep up with this Privacy Policy set out.
This Privacy Policy is intended to apply to -
1. Sale of goods or services
2. Registration to apply for the website service or Application
3. Using the service or purchasing products Access and use with Company content, features, technology, or functions found on this website or applications.
4. Other related services This includes other services of the Company, both currently available and that the Company will develop or provide in the future.
3. Methods for collecting information and what information is collected
The company will collect personal information. Various methods include using technologies such as cookies, which are small pieces of information stored on a customer’s device that enable the website or application to remember access to the website or application. Or the way customers use the website or application each time. The information relating to the customers collected by the company includes:
3.1 Information provided by the customer directly. The company is obliged to collect personal information of customers in order to provide services to customers or to comply with a contract or law. It will collect information that customers send to the company such as name – surname, address, date / month / year of birth, gender, age, photo, email address, bank account number. Credit card number (If any) ID card number Tax Identification Number Telephone numbers, including information about email accounts, social network: Line or Facebook, photos, interests, work, signature, and all comments that customers have shown on the website for sensitive information The company will store only as needed. With the express consent of the customer only.
3.2 Information received from the use of the customer The company will collect information about the services that customers use and how they are used. This includes video and audio data. Device information that the customer uses for accessing the website or application. Computer traffic information (Log) Communication information between customers and other users and information from the usage record Website traffic statistics Time to visit the website (Access Time) Information that the customer searches Using the functions on the website and the information we collect through cookies or other similar technologies.
4. Duration of data storage
The Company may collect only necessary personal data from customers and retain it for as long as necessary. Currently, the Company has set the maximum retention period at 10 years. After the customer stops using the service or the contract with the Company ends, the Company will destroy such data.
5. Purpose of collection and use of personal data
5.1 To ensure that the purchase of goods and use of services is smooth and in accordance with relevant laws, rules and regulations.
5.2 For the benefit of confirming or identifying the customer when using various services and for the benefit of confirming or identifying the customer when using various services and providing services to customers.
5.3 To verify customer service usage information in accordance with the safety and security standards of the service system, management and protection of information technology infrastructure.
5.4 To contact customers via social networks, telephone, text messages (SMS), email (E-mail), or postal mail, or through any other channels to inquire or inform customers, or check and confirm information about customer accounts, or survey opinions, or provide any other information related to the Company's services as necessary.
5.5 To process and analyze any other benefits related to the Company's business operations.
5.6 To develop products, services and increase efficiency in providing various services to customers.
5.7 To prevent or suppress danger to the life, body or health of the customer, including the customer's property, or as necessary for the performance of duties for the public benefit of the company, or for the exercise of state powers granted to the company or its employees or representatives, or for compliance with the law.
6. Disclosure of personal information to third parties
The Company will not disclose any Customer's personal information to any person without the Customer's consent under any circumstances, except as required by law. In the event that the Customer believes that the person to whom the Company disclosed the Customer's personal information as stated above has used the Customer's personal information for purposes other than those specified by the Company, the Customer may notify the Company to take further action.
The Company will disclose customer personal information under the criteria prescribed by law, such as disclosure to government agencies, state agencies, agencies responsible for overseeing service provision, or customer supervision agencies, including when there is a request for disclosure based on legal authority, such as a request for information for litigation or legal proceedings, or a request from a private agency or other external party involved in legal proceedings.
7. Rights of personal data owners
7.1 The data owner has the right to be informed of the procedures for storing the data.
7.2 Right to request access to personal data
7.3 The right to object to the collection, use or disclosure of personal data.
7.4 The right to request deletion, destruction, or anonymization of personal data.
8. Access and updating of personal data
8.1 In the event that the Customer does not wish to receive information and press releases from the Company, please notify your intention at pdpa@fusionsol.com.
8.2 In the event that the customer wishes to correct personal data, suspend the use of personal data, object to the collection, use, or disclosure of personal data, object to the processing of personal data, delete personal data from the system, withdraw consent previously given to the Company to collect, use, or disclose personal data, or has any objections regarding such matters, they may contact pdpa@fusionsol.com.
8.3 In the event that the customer wishes to be informed of the existence, nature of personal data, the purpose of using the customer's personal data, or request the company to disclose the acquisition of personal data, the customer can contact the Personal Data Protection Officer. The customer can contact the Personal Data Protection Officer. E-mail: pdpa@fusionsol.com
The company will consider and notify the result of consideration according to the request within 30 days from the date the company receives the request. However, the company can refuse to exercise the customer's rights under the conditions stipulated by law. If the company is unable to comply with the customer's request, the company will record the refusal of the request along with the reason.
9. Links to third-party websites, applications, products and services.
The Company's website may contain links to third-party websites, products, and services, and these third parties may collect certain information about customers' use of the services. The Company cannot be responsible for the security or privacy of any customer information collected by such third-party websites, products, or services. Customers should exercise caution and review the privacy policies of such third-party websites, products, and services.
10. Security measures for storing personal data
The Company takes the security of personal information relating to or referring to its customers seriously. The Company has appropriate security measures in place to protect customers' personal information from accidental loss, unauthorized use, access, alteration or disclosure. The Company restricts access to customers' personal information to employees, agents, contractors and third parties who have a 'need to receive information'.
11. Enforcement of the Personal Data Protection Policy
This Privacy Policy applies to all personal data collected by the Company and the Customer agrees that the Company has the right to retain, maintain and use or disclose to other parties personal data that the Company has already collected (if any) as well as personal data that the Company currently collects and that will be collected in the future within the scope specified in this Privacy Policy.
12. Contact channels
The Company has assigned and appointed Ms. Kanchana Wangsuk as the Personal Data Protection Officer, with the authority and duties as the Personal Data Protection Officer as specified in the Personal Data Protection Act B.E. 2562 and as the coordinator regarding the Company's personal data protection.
Contact address: Fusion Solution Co., Ltd. 77/148 Sinsathorn Tower, 34th Floor, Khlong Ton Sai Subdistrict, Khlong San District, Bangkok
In the event of a complaint about the Company, its employees or staff violating or failing to comply with the law, the personal data owner can file a complaint with the regulatory agency as follows:
สำนักงานคณะกรรมการคุ้มครองข้อมูลส่วนบุคคล
Location: 7th Floor, Ratthaprasasanabhakdi Building 80th Anniversary Government Center, Chaeng Watthana Road, Thung Song Hong Subdistrict, Lak Si District, Bangkok 10210
By resolution of the Board of Directors, announced on: 3/2/2021
(Mr. Supakit Yongvititsathit)
Director